Terms of Use

Last updated: July 18, 2025

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you and Customer Discovery Tool ("we," "us," or "our"), concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms of Use. If you disagree with any part of the terms, you may not access our services.

2. Services Description

Customer Discovery Tool provides an AI-powered platform that helps users identify and engage with potential customers. Our services include customer discovery tools, engagement templates, analytics, and related features.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice or liability.

3. User Accounts

To access certain features of our services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason.

4. Subscription and Billing

Some of our services are offered on a subscription basis. By subscribing to our services, you agree to the following terms:

  • You authorize us to charge the applicable fees to your designated payment method
  • Subscriptions automatically renew unless canceled before the renewal date
  • You can cancel your subscription at any time through your account settings
  • We may change our fees upon notice, and continued use of our services constitutes acceptance of the new fees

5. Acceptable Use

You agree not to use our services:

  • In any way that violates any applicable law or regulation
  • To harass, abuse, or harm another person
  • To impersonate or attempt to impersonate us, our employees, another user, or any other person
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
  • To attempt to gain unauthorized access to our systems or user accounts
  • To use our services for any illegal or unauthorized purpose

6. Intellectual Property

Our services and their entire contents, features, and functionality are owned by Customer Discovery Tool, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express written consent.

7. Limitation of Liability

In no event shall Customer Discovery Tool, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these terms shall be resolved exclusively in the courts located in San Francisco County, California.

10. Changes to Terms

We may revise these Terms of Use at any time without notice. By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms of Use, please contact us at aidopt.app@gmail.com.